Product knowledge and service sets Kuttler apart

Stephen Hugh, SLH Enterprise

Before becoming a home remodeler, Stephen Hugh of SLH Enterprise in Seminole, Florida, managed a major window company. He saw his share of “formula marketing” from businesses more interested in sales than product knowledge and service.

Carl Kuttler is different, said Hugh. “He is there to help solve a problem, to provide consultation. His knowledge of kitchen and bath cabinetry is extensive.”

The value to the contractor is that Kuttler Kitchens understands the details of cabinet installation.  “There is a lot more to kitchen remodeling than placing cabinets on walls,” said Hugh. “Carl thinks about every detail so you are not waiting a week for a small piece of wood that will hold up a job.”

Hugh observes that Kuttler Kitchens’ consulting services, along with product and industry knowledge, “Allows [the contractor] to provide the maximum benefit to the homeowner.” With Kuttler Kitchen’s guidance, Hugh is in the best position to make the homeowner happy.

“Carl is very creative. He understands what the homeowner wants, right up-front,” he said, noting Kuttler Kitchens is skilled at creating kitchen plans that match the value of the home and meet the customer’s expectations.

As a small company, Hugh needs a kitchen design professional who “can sit down with the homeowner” and provide what they want at a budget they can afford. “Carl’s line of cabinets has enough flexibly, variety and diversity to work within someone’s budget,” said Hugh.

The advantage of Kuttler Kitchens is its capacity to interpret and communicate what the homeowner is looking for and its talent to produce enough detail to create a workable budget that facilitates the job.

“Understanding that homeowners have a vision and showing them how they can achieve the desired result is truly a valuable service,” said Hugh. “Carl shows them what they will get for their investment.”